Name: Quality Inn Ripley
Address: One Hospitality Drive, Ripley, 25271, Spojené štáty americké
Rating: 6.2

Spojené štáty americké

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My associate and I stayed out until 3AM and were looking forward to crashing, but out of the blue my door card didn't work. A minor inconvenience, except that there was no one at the desk. I beat on the bell, shout "hello?" several times, and then I notice a sign saying we're cleaning rooms and to call this number to let us know you're waiting. I called it 8 times, listening to it ring approximately 4 feet from me - no answer. Fortunately my associate was noticed sitting in the hallway, waiting for me to come back with a working key by a cleaning lady. With total disregard for security protocol, see unlocked the door for him. I was called and told to come on up. Turns out that the cleaning lady was the manager. The manager was cleaning rooms at 3AM, leaving the desk completely unattended. Why do you have your managers cleaning rooms - and at 3AM no less? Why do you not keep the front desk staffed? It is infuriating for your key to not work and you have to spend 30 minutes wasting your 

This is a decent place for the price you pay. It was clean and they take pets, for a fee.

Rooms have been renovated and they are the in good shape. Breakfast did not exist. And the number 1 reason for low score was the customer service we receive. I booked with expedia, pre paid, I called on to let them now i am paying Friday night so i can checking on Saturday morning we will be driving all night from Tennessee. Still got there and Tammy de FD agent tell me that i need to call expedia because i was a no show. I said no i am not calling charge the no show to the expedia card and check me in for my one night. (Mind you i am a FD supervisor) i took ker about 20 to check us in. Please train you staff, in customer service.

Good stay at this property. Newly renovated rooms. Clean. Great service. Our only complaint was there was basically nothing at the continental breakfast.

At check in we were assigned a room. All rooms are outdoor access only so we drove to our assigned room. When we entered our room the beds were unmade with the linens and bedding on the counter and floor and food on the floors. We requested a different room but there were no more 2 queen bed rooms available. The clerk offered us to check other local hotels and see if they had rooms or we could rent 2 king rooms at a higher rate than our original booked room. There were a lot of noises that seemed to be construction type sounds but we arrived after midnight ao that seemed odd. There were also a lot of people milling about outside of the gotel and it just felt like something shady was amiss.

Stopped there. Passing through with my daughter lobby had no heat room looked dirty smell bad only hotel that was available at the time. Had to drive another 45 minutes to find another lodging option. I would not recommend to stray animal

My son and I were traveling, and I booked the room online. No where did it mention it was under construction. I understand construction and it's great that they are fixing things up. However apon arrival the girl told us that there would still be a cold breakfast and coffee and juice. I'm a diabetic and I booked this place for the breakfast, cause I need to eat in the morning. I went down to grab something at 7 am where I was met by the daylight shift hostess who informed me that there was no breakfast at all. No coffee..nothing. We are leaving early to go spend money on a breakfast we intended on having here. I would like my breakfast bill paid by the hotel and we will be square.

We left after 1 hour! It was absolutely disturbing to be there. There was construction happening in the hotel and a man who didn’t speak English tried to enter the room to change the locks. There were no bath towels and when I asked they had none. No elevator to carry luggage We had to walk a flight of steps with luggage. There were people doing drugs there passing in the halls. It was absolutely terrible I wouldn’t leave my dogs there.

Hotel Quality Inn Ripley (Ripley, Spojené štáty americké)

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